Charlie Page
Service Desk Engineer at HealthEdge
Lowell, Massachusetts, United States
Summary
👤
Senior🎓
Top SchoolCharlie Page is a Service Desk Engineer with 12 years of hands-on IT support experience, currently supporting healthcare tech at HealthEdge from Lowell, Massachusetts. He excels at desktop and device lifecycle management—imaging, deploying, tracking, and redeploying Windows and Apple hardware—and routinely resolves Level 2 tickets for distributed users. Charlie pairs technical troubleshooting with strong customer communication, having supported teachers, field VPs, and large user groups across healthcare and education. His background in journalism and business gives him a knack for clear documentation and process-minded problem solving that improves operational efficiency. Colleagues describe him as a serious tech nerd who enjoys learning how technology can make everyday work simpler and more reliable.
12 years of coding experience
1 year of employment as a software developer
Bachelor of Arts - BA, Journalism, Bachelor of Arts - BA, Journalism at Northern Vermont UniversityBachelor of Business Administration - BBA, Business Administration and Management, General, Bachelor of Business Administration - BBA, Business Administration and Management, General at Middlesex Community CollegeSwampscott High School
Github Skills (34)
adapter9
data-filtering8
artisan7
laravel7
laravel-package7
searching7
packager7
php7
typesense7
filtering7
skeleton7
elastic5
package5
search-engine5
elasticsearch4
Programming languages (3)
Github contributions (5)
adaptcms/docs
May 2017 - Aug 2021
Contributions:36 pushes, 1 branch in 4 years 3 months
adaptcms/AdaptCMS
Jul 2013 - Nov 2018
Contributions:1 release, 83 commits, 56 pushes in 5 years 5 months
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