Charlie Schneider
Senior Operations Specialist
Birmingham, England, United Kingdom
Summary
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Senior🎓
Top SchoolCharlie Schneider is a Senior Operations Specialist based in Birmingham with 10 years’ experience optimizing SaaS-driven client programs and cross-functional service operations. At 360insights they lead KPI-driven performance monitoring, root-cause analysis and high-risk reporting to streamline claims workflows and improve client-facing outcomes. Charlie combines technical platform management (CMS/SaaS) with hands-on data analysis to turn complex operational datasets into clear, actionable insights for stakeholders and VIP clients. Their background in Digital Media Technologies and early web/social media work gives them a practical edge in UX-minded process improvements and content-driven problem solving. Colleagues rely on Charlie for pragmatic solutions that reduce friction across teams while preserving data integrity during high-stakes program launches.
10 years of coding experience
1 year of employment as a software developer
NVQ Level 2 Beauty Therapy, NVQ Level 2 Beauty Therapy at Wiltshire CollegeBachelor of Technology (BTech) Make-Up Artist/Specialist, Bachelor of Technology (BTech) Make-Up Artist/Specialist at New College SwindonA-Levels ICT English Language & Literature General Studies, A-Levels ICT English Language & Literature General Studies at Hardenhuish Sixth FormBachelor of Science (BSc) Digital Communication and Media/Multimedia, Bachelor of Science (BSc) Digital Communication and Media/Multimedia at Birmingham City University
English, Japanese, ItalianProgramming languages (1)
Github contributions (5)
Aristiden/ConsumptionBot
Feb 2019 - Feb 2019
Because we must consume efficiently. comrades.
Contributions:90 commits in 4 days
consume
PunchlineUrsaMajor/ConsumptionBot
Feb 2019 - Apr 2019
Because we must consume efficiently. comrades.
Contributions:27 PRs, 80 pushes, 4 branches in 2 months
consume
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