Charlie Shao is a Customer Success Engineer based in Oslo with 11 years of hands-on experience in systems and embedded engineering, now focused on bridging technical product design and customer outcomes at Nordic Semiconductor. Having progressed from Applications Engineer to Senior Application Engineer and now Customer Success Engineer, he combines deep product knowledge with practical support and deployment experience across IoT and embedded domains. He holds a Master’s in Systems Engineering and continuously hones skills in system engineering, project management and cloud solutions. Colleagues value his knack for turning complex technical requirements into clear, actionable guidance for customers and internal teams. Charlie’s background includes applied radar and sensor work from Novelda, giving him a unique perspective on hardware-software integration. He’s driven by curiosity and daily learning, often exploring product design improvements that simplify real-world system deployments.
11 years of coding experience
8 years of employment as a software developer
Master’s Degree Systems Engineering, Master’s Degree Systems Engineering at University of South-Eastern Norway
Contributions:67 pushes, 2 branches in 1 year 3 months
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Charlie Shao - Customer Success Engineer at Nordic Semiconductor