Charlotte Mason is a Technical Integration Associate and IT graduate who transitioned into tech after a decade of frontline leadership in retail and education. She holds a Higher National Diploma in Computer Science from UCC and brings hands-on experience in web development, databases, software systems and multimedia design paired with strong written communication and team leadership from assistant manager and teaching roles. Comfortable troubleshooting operational issues and maintaining data workflows in Excel, she is particularly interested in IT Support, Software Development, Data Analysis and Business Analysis roles. Based in Munster, Ireland, Charlotte combines customer-facing empathy with technical problem-solving, making her effective at bridging stakeholder needs and technical delivery. Her background as an ESL teacher and retail supervisor gives her an uncommon strength in clear documentation, cross-cultural communication, and rapid adaptation to changing priorities.
12 years of coding experience
1 year of employment as a software developer
Higher National Diploma, Computer Science, 2:1, Higher National Diploma, Computer Science, 2:1 at University College Cork
Bachelor of Arts - BA, English, Philosophy and Creative Writing, 2:1, Bachelor of Arts - BA, English, Philosophy and Creative Writing, 2:1 at National University of Ireland, Galway
Contributions:85 commits, 3 pushes in 2 years 2 months
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