Senior Support Engineering Manager - Windows at Microsoft
Sydney, New South Wales, Australia
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Summary
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Rockstar
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Top School
Charlotte Seckold is a seasoned technology leader with eight years of experience accelerating digital transformation for Australian businesses through Dynamics 365 and Microsoft cloud solutions. Currently a Senior Support Engineering Manager for Windows at Microsoft, she combines deep product knowledge from frontline Dynamics AX support to strategic account leadership. Her background spans hands-on technical roles and commercial leadership—bridging CRM and ERP silos to turn enterprise data into actionable intelligence. Known for guiding cross-functional teams and pragmatic problem solving, she has repeatedly moved customers from legacy systems to cloud-first architectures. Based in Sydney, she pairs a First-class BA in Computer Science from Bournemouth University with a rare blend of field engineering grit and account-level strategic thinking. Colleagues rely on her ability to translate complex technical constraints into clear business value and measurable outcomes.
8 years of coding experience
10 years of employment as a software developer
Bachelor of Arts - BA, Computer Science, First, Bachelor of Arts - BA, Computer Science, First at Bournemouth University
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Charlotte Seckold - Senior Support Engineering Manager - Windows at Microsoft