Charlotte St John
Sr DevOps Engineer at Twilio Inc.
Jamestown, Missouri, United States
Summary
🤩
Rockstar🎓
Top SchoolCharlotte St John is a Sr DevOps Engineer with a decade of experience streamlining developer workflows, CI/CD, and automation at scale, currently delivering platform reliability at Twilio after its acquisition of SendGrid. She has led migrations from Jenkins to Buildkite, built audit tooling for SOX and SOC2 compliance, and implemented chatops and outage tools that reduce toil for engineering and support teams. Her background spans test automation, integration, and configuration management across aerospace, defense, and geospatial sectors, where she turned manual processes into repeatable scripts and metrics dashboards. Based in Jamestown, Missouri, she focuses on making developer lives easier and consistently operationalizing compliance and observability in large engineering environments. An underappreciated strength is her track record of training and rolling out engineering-wide processes that stick, not just building one-off tools.
10 years of coding experience
5 years of employment as a software developer
BS, Computer Science, BS, Computer Science at University of Missouri-Rolla
Spanish
Github Skills (139)
authentication10
nodemailer10
php-api10
sendgrid10
javascript10
dotnet10
api10
js-api10
smpp10
send-email10
java10
transactional-emails10
nodejs10
stdout10
netstandard10
Programming languages (10)
Github contributions (5)
sendgrid/visual_studio_sdk_mail
Feb 2016 - Aug 2024
Contributions:1 PR, 1 branch in 8 years 7 months
sendgrid/google-php-sample-app
Feb 2016 - Aug 2024
Contributions:1 PR, 1 branch in 8 years 7 months
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