Chelsea Williamson
User Experience Designer at Amazon
Bellingham, Washington, United States
Summary
👤
Senior🎓
Top SchoolChelsea Williamson is an interdisciplinary UX designer and researcher with 11 years of professional experience and 8 years focused on user-centered product design across agencies and in-house teams. She blends systems engineering training from Penn with hands-on UX research—user interviews, ethnography, journey mapping, and service blueprints—to translate complex workflows into actionable design strategies. At Zapier she led the end-to-end experience for Transfer, iterated post-beta to boost retention and weekly active users, and helped evolve it into a data import experience for Tables. Her work at Fjord and Accenture delivered measurable business outcomes, including a 45% productivity gain for Vodafone agents and large-scale platforms for insurance agents. A disability and mental health advocate, she embeds accessibility and belonging into product decisions while mentoring junior designers and partnering closely with engineering and product teams. Outside of work she channels creativity into personal art practice, which informs her empathetic, systems-minded approach to design.
11 years of coding experience
4 years of employment as a software developer
Semester Exchange Program, Semester Exchange Program at University of Western AustraliaService Design Immersive, Service Design Immersive at Cooper Professional EducationBSE Systems Science & Engineering Minor in Engineering Entrepreneurship, BSE Systems Science & Engineering Minor in Engineering Entrepreneurship at University of Pennsylvania
Github Skills (1)
design-patterns3
Github contributions (5)
TheNewHelpU/TheNewHelpU.github.io
Mar 2015 - Apr 2015
Contributions:150 commits, 7 PRs, 138 pushes in 24 days
design-patternsseniorsenior-design
chelwilli/TheNewHelpU.github.io
Mar 2015 - Apr 2015
Contributions:14 pushes, 2 branches in 8 days
design-patternsseniorsenior-design
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