Chen Jiang is a seasoned Technical Writer with over 10 years of experience across Microsoft products and a decade of hands-on IT background in Azure, SQL Server, and Windows Server. At Microsoft he combined technical writing, SEO strategy, and project management to create high-impact Azure IoT tutorials announced at BUILD 2017 and drove search traffic improvements that generated 70%+ organic visits. He founded a new content format (GWT) that was adopted into a standard publishing system and built tooling and reports using T-SQL and SSRS to streamline content workflows. Comfortable setting up test environments and validating technical accuracy, he pairs deep product knowledge with clear English communication and a troubleshooting mindset. Based in Shanghai, he is particularly effective at translating complex engineering requirements into concise, discoverable content and training teams to sustain quality through guidelines and QA programs.
10 years of coding experience
3 years of employment as a software developer
Bachelor of Science (BS), Computer Science, Bachelor of Science (BS), Computer Science at Shanghai University
Contributions:316 commits, 5 PRs, 9 comments in 1 year 10 months
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