Summary
Chhama Jain is an engineering leader with over 15 years of experience building and scaling SaaS platforms from core systems to developer ecosystems. Currently leading engineering at Gusto after a long tenure at Khoros, she has driven platform modernization, launched extensibility APIs that generated $10M in partner revenue, and reduced cloud spend by over $1M annually. She excels at uniting distributed teams across time zones, instituting agile rhythms and engineering KPIs that improved time-to-market and customer retention. A Certified ScrumMaster and hands-on builder, she blends strategy with execution—implementing CI/CD, observability, and microservices to improve reliability and ownership. Beyond delivery, she invests heavily in coaching managers and ICs, revamping growth frameworks to sustain low attrition and high trust. Based in the San Francisco Bay Area, she also mentors to expand equitable access to sponsorship and career opportunity.
10 years of coding experience
19 years of employment as a software developer
Computer Science, Computer Science at APJ Abdul Kalam Technological University