Chip Vaughn
Senior Customer Centric Engineer(Heroku Developer Experience)
Frederick, Maryland, United States
Summary
🤩
Rockstar🎓
Top SchoolChip Vaughn is a Senior Customer-Centric Engineer with 11 years of experience specializing in developer experience and platform support for cloud products like Heroku and HashiCorp Consul. He blends deep troubleshooting skills, multi-language programming (Java, C#, SQL and familiarity with Go, Ruby, Python, JS), and a track record of reproducing and resolving high-severity production issues across data, buildpack, and integration services. At Heroku he partners closely with engineering and product teams to identify bugs, design fixes, and improve platform reliability, and at HashiCorp he developed SOPs, training, and tooling to speed incident resolution. Known among colleagues as a “Support Engineer Wizard,” he also mentors teams, builds knowledge bases, and led ERG efforts to improve hiring and retention for employees of African ancestry. Based in Frederick, MD, he combines hands-on debugging with strong cross-functional communication to turn customer pain into long-term product improvements.
10 years of coding experience
16 years of employment as a software developer
High School Diploma, High School Diploma at John F. Kennedy High SchoolBachelor of Science Computer Science, Bachelor of Science Computer Science at University of Maryland, College Park
Github Skills (41)
service-mesh10
kubernetes10
data-center10
distributed-systems10
consul10
infrastructure10
service-discovery10
api-gateway10
vault10
golang10
microservices10
cloud-native10
templating8
adapter8
nunit8
Programming languages (5)
Github contributions (5)
ChipV223/Jenkins_Sauce
Oct 2015 - Mar 2018
Contributions:45 pushes, 1 branch in 2 years 4 months
ChipV223/JenkinsTests_Chrome
Sep 2015 - Oct 2017
Contributions:11 pushes, 1 branch in 2 years
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.