Chitrang Thakkar is a founder and software architect based in Melbourne with a decade of experience building AI-driven voice and contact centre platforms in production. He has led platform and architecture roles across startups and scale-ups, most recently founding Dialgood and shaping AI workforce solutions at VERSA AI. Comfortable spanning embedded software to cloud-native systems, he blends hands-on engineering with product-focused architecture to deliver reliable, operational systems for large contact centres. Early roles ranged from .NET and mobile UI development to presales technical leadership, giving him a rare mix of customer-facing and deep technical experience. He favors practical, production-ready AI integrations over experimental prototypes, and maintains a public technical presence through writings and GitHub-linked work. The result is an entrepreneurial technologist who turns complex voice and automation requirements into scalable, shipped products.
10 years of coding experience
12 years of employment as a software developer
Bachelor of Engineering (B.E.) Electronics and Embedded Software, Bachelor of Engineering (B.E.) Electronics and Embedded Software at Auckland University of Technology
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