Summary
Chloe Fan is an Experience Design Lead with 14 years crafting user-centered products across consumer and enterprise platforms, currently shaping experiences at Airbnb in the Greater Seattle Area. She blends deep HCI training from Carnegie Mellon with hands-on product design and front-end engineering, allowing her to both define strategy and ship pixel-level polish. Her background includes building 0-to-1 products like Dropbox Shop and solving complex trust, safety, and insurance flows at Uber, demonstrating a knack for high-impact, cross-functional collaboration. Chloe has moved between startups and large tech, contributing end-to-end—from research and UX to implementation and stakeholder alignment. She brings a rare combination of academic rigor and practical product execution, often influencing roadmaps while still rolling up her sleeves on design details. Colleagues rely on her to translate ambiguous problems into clear MVPs that scale.
14 years of coding experience
10 years of employment as a software developer
Bachelor's Degree, Media Arts & Sciences, Psychology, Bachelor's Degree, Media Arts & Sciences, Psychology at Wellesley College
Master's Degree, Human Computer Interaction, Master's Degree, Human Computer Interaction at Carnegie Mellon University
English, Chinese, French, shanghai dialect