Chris Bishop
Sr. Manager Of Customer Support (Tier II) at Maxio
Nashville-Davidson, Tennessee, United States
Summary
🤩
Rockstar🎓
Top SchoolChris Bishop is a customer support leader with nine years of experience building and scaling Tier II product support for B2B SaaS billing and financial operations teams. Currently Sr. Manager of Customer Support (Tier II) at Maxio in Nashville, he combines hands-on technical troubleshooting—JSON/XML data work, scripting, QA—and team leadership to resolve complex escalations and improve processes. He progressed from front-end web development into product support, giving him a rare blend of technical empathy and operations-focused management. Known for owning onboarding, documentation, and escalation workflows, Chris helps SaaS finance teams balance flexibility and complexity as they scale.
9 years of coding experience
11 years of employment as a software developer
Tennessee Technological UniversityBachelor of Science (B.S.), New Media Communication and Media/Multimedia, Bachelor of Science (B.S.), New Media Communication and Media/Multimedia at Middle Tennessee State University (MTSU)
Github Skills (6)
width10
line-height10
height10
typography9
font-size9
css7
Programming languages (1)
Github contributions (3)
christhebishop/personal-website
Jun 2017 - Jun 2017
Contributions:1 push, 1 branch in 1 day
simplefocus/FlowType.JS
Oct 2016 - Feb 2017
Web typography at its finest: font-size and line-height based on element width.
Contributions:4 pushes, 6 comments in 4 months
cssfont-sizefontwidthline-height
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.