Chris Coughlan
VP Product & Customer Experience at Deskpro
London, England, United Kingdom
Summary
👤
Senior🎓
Top SchoolChris Coughlan is an experienced product leader with a decade of experience building customer-focused platforms, currently serving as VP Product & Customer Experience in London. He has led product and design at Asset Reality to transform seized-asset management for public-sector clients and now unites product, support, and the voice of the customer at Deskpro to tighten feedback loops. Chris has a strong mobile and SaaS pedigree from roles at Zendesk, Zipcar and Teespring, where he turned product strategy into measurable impact (e.g., dramatically improving mobile app ratings). He blends startup founder grit—having launched Spinlingo and a Techstars-backed venture—with enterprise delivery, scaling teams and shipping secure, usable AI-assisted features. A mentor and advisor to early-stage startups, he pairs hands-on product research and prototyping skills with a pragmatic focus on trust, compliance and real user value. Based in London, he’s equally comfortable steering high-level vision and rolling up his sleeves to ship the details that improve support teams’ day-to-day work.
10 years of coding experience
17 years of employment as a software developer
Nanodegree User Experience Designer, Nanodegree User Experience Designer at UdacitySt. Anselm's CollegeStartup School Online
Spanish, English
Github Skills (133)
ecosystem10
youtube10
golang10
cli10
container10
youtube-dl10
ffmpeg10
go10
docker10
react10
gatsby9
command-line-tool9
windows-installer9
binaries9
moby9
Programming languages (12)
Github contributions (5)
coughlanio/MiSTer-repository
Nov 2018 - Dec 2018
Contributions:1 PR, 1193 pushes, 1 branch in 1 month
coughlanio/pocketcasts
Feb 2019 - Aug 2019
Node.js Client Library for interacting with PocketCasts API.
Contributions:1 release, 18 commits, 3 PRs in 6 months
apijs-clientclient-librarynode-jsnodejs
Find and Hire Top DevelopersWe’ve analyzed the programming source code of over 60 million software developers on GitHub and scored them by 50,000 skills. Sign-up on Prog,AI to search for software developers.