Chris Dunphy
Senior Technical Support Specialist at Experlogix Digital Commerce- Formerly Aphix
Navan, Ireland
Summary
👤
Senior🎓
Top SchoolChris Dunphy is a Senior Technical Support Specialist with 9 years' experience specialising in ERP-to-eCommerce integrations, API troubleshooting (REST/SOAP), and database/query analysis for B2B and B2C platforms. He combines hands-on technical skills in PHP/HTML/CSS, XML/JSON parsing and GitHub-driven workflows with strong experience across ERP systems like Intact IQ, SAP B1 and Sage 200. Comfortable managing high-volume support operations, Chris has led teams using Zendesk/Freshdesk and Atlassian tools while delivering customer training and custom integration solutions. His background in mechanical engineering and a Higher Diploma in Java give him a pragmatic, systems-oriented approach to problem solving and automation. Based in Navan, Ireland, he’s equally fluent in cloud productivity suites, DNS administration and hardware repair, which helps him bridge software, infrastructure and frontline support gaps. Unusually for his role, he pairs deep technical troubleshooting with retail and inventory management experience, making him effective at both technical resolution and operational KPI delivery.
9 years of coding experience
16 years of employment as a software developer
Leaving Certificate, Leaving Certificate, Leaving Certificate, Leaving Certificate at St Patricks Classical School NavanOrdinary Degree, Mechanical Engineering/Mechanical Technology/Technician, Ordinary Degree, Mechanical Engineering/Mechanical Technology/Technician at Institute of Technology, TallaghtHigher Diploma, Java Technology, Higher Diploma, Java Technology at Fitzwilliam Institute Dublin
Github Skills (69)
messaging10
messenger10
chat10
checker10
apple-music10
type-checking10
signal10
calculator9
mason9
virtualization9
vagrant9
swift9
ruby9
python9
artwork9
Programming languages (10)
Github contributions (5)
AtomicMegaNerd/pinyin_tone_marks
Jun 2020 - May 2024
This is a Rust program which converts pinyin with numbers like ni3hao3 to pinyin with tone marks
Contributions:14 PRs, 55 pushes, 15 branches in 4 years
rustmarkspinyintone
AtomicMegaNerd/py_pinyin_txt
Apr 2020 - Mar 2024
This is a basic Python program to convert plain text files containing pinyin with numbers to pinyin with tonemarks
Contributions:11 PRs, 60 pushes, 13 branches in 3 years 11 months
basic-pythonpinyinpythonplainplain-text
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