Summary
Chris Faiette is a senior software engineer with 12+ years of experience building and operating high-concurrency, distributed systems in enterprise environments. He specializes in API-driven, cloud-native architectures and has led modernization of large-scale voice and messaging platforms, including eBay’s global IVR and conversational systems serving over a million customers monthly. Chris combines strong architectural fundamentals with pragmatic execution to improve scalability, reliability, and cost efficiency across contact center and backend processing systems. He has deep hands-on experience in platform migrations, distributed processing, and performance optimization, and he applies AI-assisted development workflows to accelerate iteration. Based in the Salt Lake City area, he mentors engineers and drives cross-functional alignment to ensure technical work maps directly to business outcomes. An often-overlooked strength is his continuity across long-lived systems—he moves legacy voice infrastructure forward while minimizing operational disruption.
12 years of coding experience
16 years of employment as a software developer
BS, Computer Science, BS, Computer Science at Utah State University