Chris Gerke
IT Manager at Christopher Gerke Indpendent IT Support
Longview, Texas, United States
Summary
👤
Senior🎓
Top SchoolChris Gerke is an IT Manager with 11 years of hands-on experience supporting business-critical software and end users across industries, currently running his own independent IT support practice in Longview, Texas. He brings deep help-desk and customer-service expertise—phone etiquette, web support, and technical troubleshooting—honed at organizations including PepsiCo and CSC ServiceWorks. Chris has supported AWS WorkSpaces, maintained internal support wikis and client knowledge bases, and converted paper processes to digital forms, demonstrating a pragmatic focus on operational efficiency. He pairs formal training in Information Technology and help-desk certification with real-world production support skills and ongoing learning in automation techniques like iMacros and regular expressions. Known for clear communication and process-oriented problem solving, he has a track record of keeping business applications reliable and users productive. Outside the typical help-desk role, his background in stage management suggests strong coordination and readiness to perform under pressure.
11 years of coding experience
3 years of employment as a software developer
High School Diploma, None, High School Diploma, None at Newman SmithCrime Scene Technician, Crime Scene Technician, Crime Scene Technician, Crime Scene Technician at Oklahoma State University-Oklahoma CityBachelor of Science - BS, Information Technology, Bachelor of Science - BS, Information Technology at Colorado Technical UniversityComputer Information Technology - Help Desk (Certificate), Computer Information Technology - Help Desk (Certificate) at Brookhaven Community College
Github Skills (81)
intune10
sccm10
windows10
memcm10
powershell-module10
powershell10
winget10
shell10
cli10
configuration-manager10
windows-desktop10
mdt10
package-manager10
zsh10
pyobjc10
Programming languages (9)
Github contributions (5)
cgerke/cgerke.github.io
Sep 2016 - Aug 2022
Contributions:18 pushes, 1 branch in 5 years 11 months
cgerke/PSAppDeployToolkit
Apr 2019 - Sep 2021
PSAppDeployToolkit
Contributions:2 PRs, 12 pushes, 15 branches in 2 years 5 months
python
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