Summary
Chris Harding is a senior interaction and service designer with over 15 years of digital experience and nine years focused in public sector UX delivery, currently shaping services at the Government Digital Service. He leads end-to-end user-centred design for high-stakes government programmes, blending service design, accessibility (WCAG 2.2) and GDS standards into pragmatic, stakeholder-aligned solutions. As Director of Transparent UX he consults across local, national and international clients, delivering CX/UX strategy, inclusive design and front-end prototypes in Figma and GOV.UK tooling. His background as a developer, DevOps engineer and former Scrum Master gives him practical technical fluency that helps teams ship accessible, testable products faster. He has repeatedly transformed legacy platforms (SharePoint/Power Apps) and designed new government portals (e.g. Creditor Portal, NDTP work) that balance policy constraints with real user needs. Based in Shrewsbury, he combines hands-on design craft with assessor experience in government standards, making complex digital services more usable and auditable.
9 years of coding experience
4 years of employment as a software developer
ACITP accredited Diploma (Level 3), ACITP (Association of Certified IT Professionals) accredited Diploma (Level 3) in Web Design, ACITP accredited Diploma (Level 3), ACITP (Association of Certified IT Professionals) accredited Diploma (Level 3) in Web Design at Home Learning College
BSc (Hons) Degree, Web Design and Development with Industrial Experience, BSc (Hons) Degree, Web Design and Development with Industrial Experience at University of Hull