Chris Helming
Senior Product Success Manager at ServiceNow
City of Rochester, New York, United States
Summary
👤
Senior🎓
Top SchoolChris Helming is a Senior Product Success Manager with 11 years of experience bridging ServiceNow platform engineering, IT operations, and product adoption across higher education and enterprise environments. Based in Rochester, NY, he evolved from systems administration and ServiceNow development roles at RIT and University of Maryland into a Gen AI-focused architect and product success leader at ServiceNow. Holding a J.D. from George Mason and early legal internships, he brings an unusually strong blend of technical, process, and compliance-minded thinking to product strategy and implementation. Chris pairs hands-on platform development with team leadership—having managed student and professional sysadmin teams and driven cross-functional ServiceNow rollouts. His background in design and letterpress also gives him a pragmatic appreciation for user experience and craft in digital products. Colleagues rely on him to turn complex regulatory and operational requirements into maintainable, adoption-focused solutions.
11 years of coding experience
11 years of employment as a software developer
New Media, Publishing, New Media, Publishing at Rochester Institute of TechnologyDoctor of Law (J.D.), Law, Doctor of Law (J.D.), Law at George Mason University School of Law
Github Skills (200)
firmware10
automation10
servicenow10
buster10
camera10
api10
object-detection10
computer-vision10
home-automation10
opnsense10
esp826610
google-coral10
privacy10
slack-bot10
python10
Programming languages (27)
Github contributions (5)
chelming/home-assistant
Mar 2019 - Mar 2024
:house_with_garden: Open source home automation that puts local control and privacy first
Contributions:40 pushes, 4 branches in 4 years 11 months
raspberry-pihouseprivacy-firstprivacygarden
chelming/qmk_firmware
Mar 2016 - Apr 2024
Contributions:3 PRs, 37 pushes, 4 branches in 8 years 2 months
controllerfirmwareavratmelusb
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