Summary
Chris Horton is a Client Experience Engineer with a decade of hands-on IT and customer-facing experience, currently shaping end-user technology and service delivery from Lakewood, Colorado. With an MBA in Information Technology Management, he blends operational discipline—managing hardware/software lifecycles, SLAs, triage and escalations—with clear user-focused communication and training. His background spans field and advanced technical support through Comcast to leadership roles at Campspot where he administered internal tools, led workplace services, and ran QA teams, giving him uncommon visibility into both product quality and employee experience. Practical, documentation-first problem solver who translates root-cause troubleshooting into enduring process improvements and scalable onboarding material.
10 years of coding experience
5 years of employment as a software developer
MBA, Information Technology Management, MBA, Information Technology Management at University of Wisconsin-Whitewater
BBA, Management, Economics, BBA, Management, Economics at Eastern Michigan University