Chris Lacuesta
Field Service Technician at Royal Farms
Virginia Beach, Virginia, United States
Summary
👤
Senior🎓
Top SchoolChris Lacuesta is an experienced IT professional and Field Service Technician based in Virginia Beach with eight years supporting end users, retail POS, and field hardware across multi-site operations. He combines hands-on troubleshooting and customer-facing service—backed by a CompTIA A+—to resolve complex issues in person, remotely, and by phone while translating technical concepts for non-technical staff. His background includes desktop support at Dollar Tree, IT maintenance for Sierra Club Chesapeake Bay, and operational leadership launching and managing multiple Verizon retail locations. Known for strong customer satisfaction and operational discipline (including a record of 0% chargebacks), he excels at reducing repeat incidents through vendor coordination and proactive patching. Chris’s studies in computer science and prior training in graphic design reflect a practical blend of technical rigor and user-focused design thinking. He’s a pragmatic problem-solver who thrives in fast-paced retail and field environments where reliability and clear communication matter.
8 years of coding experience
6 years of employment as a software developer
Computer Science, Computer Science at Leeward Community CollegeGraphic Design, Graphic Design at The Art InstitutesGithub contributions (5)
christianlacuesta/basic-node-for-trainees
Jul 2022 - Aug 2022
Contributions:99 commits, 1 push in 17 days
christianlacuesta/generic-template-constructor
Sep 2022 - Sep 2022
Contributions:32 commits, 22 pushes in 10 days
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