Summary
Chris Loizou is a results-driven Director with 35 years of industry experience and 11 years in senior leadership roles, specialising in business transformation, service management and procurement for IT managed services. He has a proven track record of designing scalable support operations—building a global Zendesk-based Service Desk that grew support from 40 to 700 customers—and delivering cost-saving supplier consolidations and decommissioning programs. Skilled at translating operational complexity into repeatable processes, he recently led a full lifecycle Asset Management implementation that improved data integrity and decision-making for a fast-growing business. A hands-on engineer by training (HNC in Electrical & Electronic Engineering), Chris blends deep technical roots with strategic procurement and programme delivery, and he often pairs process reviews with strategic partnerships to raise operational maturity. Notably pragmatic, he focuses on measurable outcomes—reduced costs, improved SLAs and scalable support models—while mentoring teams to sustain long-term improvements.
11 years of coding experience
33 years of employment as a software developer
Electrical & Electronic Engineering, Part Time Learning - Electrical and Electronics Engineering, HNC Electrical & Electronic Engineering - Distinction, Electrical & Electronic Engineering, Part Time Learning - Electrical and Electronics Engineering, HNC Electrical & Electronic Engineering - Distinction at Huddersfield Technical College