Summary
Chris Lucas is a software analyst and networking specialist with eight years of hands-on experience delivering technical support and infrastructure solutions across public safety and enterprise environments. Based in Wyandotte, Michigan, he has supported 911/EMS/Fire/Police agencies from Maine to Guam and handled priority escalations at Tyler Technologies, driving issues through code fixes and deployments. Skilled in LAN/WAN/Wireless design, Windows Server administration, and SQL Server maintenance, he combines deep troubleshooting acumen with a calm customer-focused approach that reduces user stress during incidents. His background in supporting 25,000 clients at Eastern Michigan University and a B.S. in Networking Information Technology Administration underpins a pragmatic, systems-level perspective on reliability and incident resolution.
8 years of coding experience
Bachelor of Science (B.S.), Networking Information Technology Administration, Bachelor of Science (B.S.), Networking Information Technology Administration at Eastern Michigan University