Chris Marshall
Program Manager, Business Systems at insightsoftware
Pennsylvania, United States
Summary
👤
Senior🎓
Top SchoolChris Marshall is a results-driven Program Manager with nine years of experience optimizing customer success and ad-tech operations across global teams. He combines deep advertising technology knowledge with hands-on SaaS systems ownership—having led Salesforce onboarding for 200+ CS users, driven a major ad-server migration representing 43% of revenue, and eliminated redundant tools to save $170K annually. Skilled at translating analytics into scalable operational improvements, Chris builds backlogs, KPIs, and knowledge hubs that align cross-functional stakeholders and reduce operational friction. Known for creating more than 100 internal help guides and bespoke tracking dashboards, he blends process rigor with practical training to accelerate time-to-value. Based in Pennsylvania, he seeks roles where he can pair strategic program leadership with deep customer success execution to drive measurable business outcomes.
9 years of coding experience
16 years of employment as a software developer
BS, Business Administration - Marketing, BS, Business Administration - Marketing at University of Delaware
Github Skills (13)
aws-data-exchange10
aws9
realtime9
data-analytics8
publisher8
analytics8
web-analytics8
subscriber7
exchange7
athena6
data-exchange5
react2
javascript1
Programming languages (2)
Github contributions (5)
aws-samples/realtime-web-analytics-workshop
Oct 2018 - Mar 2021
AWS Realtime Web Analytics Workshop with Kinesis Data Analytics
Contributions:74 commits, 2 PRs, 34 pushes in 2 years 4 months
kinesisdata-analyticsanalyticsrealtimeworkshop
awslabs/aws-data-exchange-publisher-coordinator
Dec 2020 - Nov 2022
AWS Data Exchange Publisher Coordinator
Contributions:2 reviews, 10 commits, 7 PRs in 1 year 11 months
data-exchangeexchangeathenacoordinatoraws-data-exchange
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