Chris Mattingly is a seasoned customer success and platform engineering leader with 10+ years of experience helping organizations run resilient cloud-native and conversational AI systems. Currently Manager of Customer Success Engineering at Rasa after serving as a Staff CSE, he blends deep infrastructure chops—from Kubernetes and Cloud Foundry to enterprise container platforms—with a strong customer-facing delivery mindset. His background includes principal and senior engineering roles at Wells Fargo, Dell EMC, and AT&T, where he designed secure, scalable systems and led cross-functional teams through complex migrations and automation efforts. A BS in Statistics and early roots in Unix/security give him a data-driven, security-first approach to operational reliability. Colleagues would note he moves comfortably between hands-on technical problem solving and coaching teams to adopt robust production practices.
10 years of coding experience
27 years of employment as a software developer
BS Statistics, BS Statistics at North Carolina State University
Diploma n/a, Diploma n/a at East Forsyth High School
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