Chris Mccraw
Seeking Adventure at william tell foundation
Portland, Oregon, United States
Summary
🤩
Rockstar🎓
Top SchoolChris Mccraw is a seasoned support and DevOps generalist with over two decades in tech and 11 years focused on building and scaling technical support teams. He has led growth from tiny to enterprise-scale support organizations—most notably helping expand New Relic’s team from 3 to 60—and has built Netlify’s support function from scratch, launching 24x7 support, community forums, and large-scale documentation efforts. Chris combines hands-on systems and debugging skills (Unix, Python, Ruby, Java, PHP) with a people-first approach to mentorship, process design, and tooling that measurably improves team efficiency and customer outcomes. An active member and recruiter within the Support Driven community, he’s as comfortable migrating helpdesks and automating workflows as he is coaching peers. Based in Portland, he also runs consulting work and a personal exploratory project, bringing a rare blend of technical depth, operational rigor, and compassionate customer advocacy.
11 years of coding experience
7 years of employment as a software developer
bachelor of arts computer science psychology latin spanish, bachelor of arts computer science psychology latin spanish at The University of Texas at Austin
Spanish, Latin
Github Skills (197)
dependency-management10
command-line-interface10
npm-package10
epic10
leaderboard10
netlify-cms10
markdown10
javascript10
continuous-testing10
yarnpkg10
compiler10
gatsby10
cli10
netlify10
static-site-generator10
Programming languages (17)
Github contributions (5)
fool/gatsby-starter-blog
May 2019 - Nov 2022
Contributions:1 PR, 35 pushes, 2 branches in 3 years 6 months
fool/netlify-jekyll-test
Sep 2016 - Aug 2020
jekyll site setup following https://www.netlify.com/blog/2015/10/28/a-step-by-step-guide-jekyll-30-on-netlify
Contributions:14 pushes, 47 branches in 3 years 11 months
followingjekyll-sitejekylljekyll-themenetlify
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