Summary
Chris Munn is a Staff Software Engineer with two decades of experience designing APIs, backend platforms, and enterprise integrations, currently based in Sackville, New Brunswick. He specializes in Node.js and API design, with a proven track record supporting high-volume, mission-critical contact center and enterprise systems. At Genesys he helped transition monoliths to microservices and built Node.js aggregators and caching solutions that sustained tens of thousands of concurrent agents, and at Verint he led prototype delivery, testing strategy, and mentored junior engineers. Chris blends hands-on implementation—schema and API design, logging and dashboards—with operational focus to ensure reliability in 24/7 environments. He also bridges product and customer needs, producing developer docs, client libraries, and migration support to smooth enterprise adoption. Known for quietly driving technical foundations and pragmatic architecture, he often surfaces long-term maintainability improvements early in projects.
9 years of coding experience
18 years of employment as a software developer
Computer Programming Technology, Computer Programming Technology at NBCC Saint John