Chris Nelson
Service Desk Manager at NexusTek
Phoenix, Arizona, United States
Summary
👤
Senior🎓
Top SchoolChris Nelson is a Service Desk Manager based in Phoenix with 11 years of hands-on IT and systems experience across public sector and healthcare environments. He progressed from frontline support and security roles into leadership at NexusTek, combining Windows Server and desktop expertise with incident triage and documentation discipline. His background supporting mental health care and correctional systems gives him a pragmatic approach to compliance, emergency management, and user training under constrained conditions. Comfortable with both helpdesk tooling (Spiceworks) and LAMP/Active Directory integrations, he bridges technical administration and clear stakeholder communication. Colleagues rely on him for steady escalation management and process-driven improvements that reduce repeat incidents.
11 years of coding experience
Associate of Science (A.S.) Computer Science, Associate of Science (A.S.) Computer Science at Quincy College
Github Skills (27)
error-reporting10
minecraft10
minecraft-forge8
forge7
computercraft5
spigot5
gameplay5
forestry5
java4
scala4
lua4
launcher4
automation3
kotlin3
discord-bot3
Programming languages (3)
Github contributions (5)
BreakfastCraft/BreakfastBuffet
Sep 2014 - Sep 2018
For the BreakfastBuffet Modpack suggestions/error reporting
Contributions:62 commits, 1 PR, 2 pushes in 4 years 1 month
minecraftsuggestionsreportingerror-reportingmodpack
topher2010/powershellAD
Dec 2017 - Feb 2020
Contributions:10 pushes, 1 branch in 2 years 2 months
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