Chris Reaper
Commercial Systems & Support Manager - User Support at Marathon Petroleum Corporation
Waterville, Ohio, United States
Summary
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Senior🎓
Top SchoolChris Reaper is a commercial systems and user support manager with 11 years of IT and business solutions experience, currently leading support and optimization for 40+ commercial applications at Marathon Petroleum to serve 1,000+ users. He blends hands-on application development and integration experience (including early work on Microsoft Dynamics SL web services) with an MBA in Organizational Leadership, enabling him to translate business needs into scalable technical solutions. Chris has driven cross-functional projects like Project Unify and Endeavour as RightAngle functional lead, plus built Tableau dashboards and forecasting tools to tie operational systems to commercial performance. He’s equally comfortable training end users and writing documentation as he is architecting process improvements that reduce downtime and improve margins. A practical problem-solver, he has a track record of synchronizing complex HR and ERP systems and turning user feedback into measurable system enhancements. Based in Waterville, Ohio, he brings a rare combination of refinery industry domain knowledge, systems integration chops, and people-focused leadership.
11 years of coding experience
3 years of employment as a software developer
Master of Business Administration (MBA), Organizational Leadership, 4.0 / 4.0 GPA, Master of Business Administration (MBA), Organizational Leadership, 4.0 / 4.0 GPA at The University of Findlay
Spanish, English
Stackoverflow
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Github contributions (3)
reaperchris/InClassDrawingGame
Feb 2015 - Feb 2015
Contributions:1 push in 1 day
ljubinkovicd/CSCI480-Project-TheBuddies
Mar 2015 - Apr 2015
Contributions:26 commits, 28 pushes in 1 month
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