Chris Silva
Cloud Support Engineer at Atlantic BT
San Antonio, Texas, United States
Summary
👤
Senior🎓
Top SchoolChris Silva is a Cloud Support Engineer with a decade of hands-on experience managing Linux and cloud environments across both dedicated and public cloud platforms. He has a strong track record in technical support, documentation, and training—keeping complex AWS, Azure, and GCP content up to date as a Content Maintenance/Quality Architect and translating that expertise into operational excellence at Rackspace and Atlantic BT. Comfortable across the full stack of server hardware, virtualization, networking, containers, and LAMP/LEMP stacks, he is often the escalation point for troubleshooting and workflow optimization. Chris pairs customer-facing support skills with content creation and pedagogy, producing clear knowledge articles and training that reduce operational friction. Based in San Antonio, he brings an unusual blend of classroom-style instructional care and real-world systems hardening to every role.
10 years of coding experience
7 years of employment as a software developer
Bachelor of Science - BS, Information Technology, Bachelor of Science - BS, Information Technology at University of PhoenixMusic Teacher Education, Music Teacher Education at Del Mar CollegeComputer Science, Computer Science at Texas A&M University-Corpus Christi
English
Github Skills (21)
timer10
rackspace10
toggl10
driver9
react8
user-interface8
ruby8
makefile8
usb7
aws7
rpm7
athena7
machine-learning6
python6
data-science5
Programming languages (6)
Github contributions (5)
csilva235/rackspace-how-to
Mar 2020 - Sep 2020
Repository containing the rackspace how-to articles that live in nexus.
Contributions:49 pushes, 4 branches in 6 months
nexusrackspace
csilva235/support-how-to
Oct 2020 - Jun 2021
:new: Rackspace How-To Support Articles :fire:
Contributions:47 pushes in 8 months
firerubyrackspacesupport-articles
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