Chris Swaim
Sr. Manager Strategic Planning, GTM Motions
Charlotte, North Carolina, United States
Summary
👤
Senior🎓
Top SchoolChris Swaim is a strategic planner and design-minded leader with 14 years of experience translating customer insight and human-centered design into go-to-market strategy and measurable business outcomes. At ServiceNow he connects cross-functional teams and data-driven analytics to prioritize growth opportunities, optimize customer engagement, and align resources for maximum impact. His background spans CX research, design strategy, program leadership, and P&L responsibilities across public sector, defense, and enterprise engagements, giving him a rare blend of user empathy and operational rigor. An MBA with dual concentrations in data analysis and customer strategy complements hands-on experience running customer advisory boards and facilitation-led co-creation. He’s known for turning complex, regulated challenges into feasible, desirable solutions and for managing stakeholder dynamics as deftly as budgets and roadmaps. Based in Charlotte, NC, Chris combines creative facilitation with analytical discipline to make strategy executable and customer experiences delightful.
14 years of coding experience
2 years of employment as a software developer
Bachelor's Degree, School of Media and Journalism, Bachelor's Degree, School of Media and Journalism at University of North Carolina at Chapel HillMaster's of Strategic Communication, Public Relations & Healthcare Communications, Master's of Strategic Communication, Public Relations & Healthcare Communications at High Point UniversityHigh School, High School at Episcopal High SchoolMaster of Business Administration, Dual Concentration: Data-Analysis & Decision Making and Customers & Markets, Master of Business Administration, Dual Concentration: Data-Analysis & Decision Making and Customers & Markets at UNC Kenan-Flagler Business School
Github Skills (8)
garmin4
python3
pypi3
indoor-positioning2
napalm2
parsing2
receiver2
gps2
Programming languages (1)
Github contributions (5)
cswaim/gps
Feb 2012 - Sep 2018
Contributions:39 commits, 21 pushes, 1 branch in 6 years 8 months
cswaim/breakout_groups
Dec 2023 - Apr 2025
generate breakout groups over multiple sessions - repeatition of members in the breakout group is limited
Contributions:5 releases, 43 PRs, 90 pushes in 1 year 3 months
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