Summary
Chris Tilson is a customer-centric executive with nearly two decades of leadership in product, operations, and entrepreneurship, currently serving as Chief Customer Officer at Goose. He blends strategic product development with hands-on operational improvements, having transitioned from Chief Product Officer at Goose and earlier founded PetBookings, a niche booking platform that drove yield management in the pet care industry. At Arbor Lane Kennel he applied those technologies directly, proving their impact on revenue, efficiency, and satisfaction—demonstrating a rare operator-founder-product leader trifecta. Trained in organizational leadership with an aviation-technical background, he brings structured thinking and service-oriented rigor to growth initiatives. Based in Indianapolis, he is known for aligning product roadmaps to real customer workflows and for turning family-business lessons into scalable SaaS playbooks.
9 years of coding experience
12 years of employment as a software developer
BS, Organizational Leadership, BS, Organizational Leadership at Purdue University
A.S., Aviation Flight Technology, A.S., Aviation Flight Technology at Vincennes University