Summary
Chris W is a Technical Support Escalation Engineer with nearly two decades of hands-on experience in device, OS and software deployment and support, currently solving complex customer escalations at Microsoft. He specializes in Microsoft endpoint management—SCCM, Intune and MDT—with a strong track record of designing, migrating and operating large-scale SCCM infrastructures servicing 10,000+ clients and hundreds of distribution points. Chris is a pragmatic automation enthusiast who leans on PowerShell to streamline administration and celebrates being a “lazy admin” by automating repeatable tasks. His background spans consulting and in-house roles across retail, aviation and manufacturing, where he improved patching, packaging and imaging processes and led small teams. He combines deep troubleshooting skills with a knack for creative workarounds around product limitations to deliver reliable, auditable deployment solutions. Based in Columbus, Ohio, he brings both operational discipline and practical engineering to large enterprise endpoint challenges.
9 years of coding experience
12 years of employment as a software developer
English