Summary
Chris Wareham is an experienced technical support leader with 13 years in IT, currently heading the Technical Support team at Brightly and serving as a senior advisor for Confirm’s EMEA support organisation. He combines deep hands-on expertise across desktop, SaaS, mobile and web applications with strong SQL, IIS, GIS and CRM (Salesforce/Jira) skills, and regularly authors technical documentation and reports used by directors. Known for mentoring globally distributed teams, handling escalations, and maintaining high NPS, he also influences product direction as a customer advocate. With an academic background spanning computer science (MSc) and earlier doctoral work in animal nutrition, he brings an uncommon blend of analytical rigour and practical software engineering experience.
13 years of coding experience
9 years of employment as a software developer
PhD, Animal Nutrition, PhD, Animal Nutrition at University of Nottingham
BSc (Hons), Agriculture, BSc (Hons), Agriculture at University of Reading
MSc (conv,), Computer Science, MSc (conv,), Computer Science at University of Kent