Summary
Chris Zhao is a Senior Technical Support Engineer with over 11 years' experience specializing in APM, mobile advertising attribution, and financial analytics support across global clients. He combines deep hands-on skills in Linux/Windows server administration, network troubleshooting, databases (MSSQL/Oracle), and cloud ecosystems with practical programming experience in Java, Android, .NET and web stacks. At LSEG and prior roles he has delivered training, performance diagnostics, and architecture support for mission-critical systems, often winning contracts by resolving high-impact incidents. He is as comfortable analyzing BigQuery and AWR traces as he is building customer relationships and improving team processes, and he brings a rare mix of front-line support, hands-on engineering, and cross-cultural client experience from North America to Asia. A continuous learner, Chris has been trained internationally (Detroit, Tokyo, Sydney) and leverages that exposure to translate complex technical issues into clear, actionable solutions.
11 years of coding experience
10 years of employment as a software developer
Bachelor's degree, Computer Science and Technology, Bachelor's degree, Computer Science and Technology at Beijing Information Science and Technology University