Christi Edwards
Senior Support Escalation Engineer
Concord, North Carolina, United States
Summary
👤
Senior🎓
Top SchoolChristi Edwards is a results-driven Senior Support Escalation Engineer and data architect with over eight years of enterprise experience and a two-decade-long technical career spanning BI, data warehousing, and application development. At Microsoft she leads high‑priority incident response for Power BI and gateway architecture, runs advanced training programs, and translates real-world customer issues into product improvements. Christi combines deep hands‑on skills in SQL, SSIS, Power Query/M, VB.Net and C# with proven performance tuning and automation that have materially accelerated data loads and reduced operational friction. She’s equally comfortable in customer-facing escalation rooms as mentoring junior engineers and building documentation to scale team effectiveness. Known for thinking outside the box, she often surfaces cross-team solutions by blending database-level diagnostics with application and infrastructure insights.
8 years of coding experience
22 years of employment as a software developer
Bachelors, Information Technology, Bachelors, Information Technology at University of PhoenixUniversity of North Carolina at Chapel Hill
Github Skills (10)
openxml10
excel10
xlsm10
user-friendly9
closedxml9
net-library9
xlsx9
api8
csharp8
dotnet7
Programming languages (4)
Github contributions (5)
valkyrienc/powerbi-docs
Aug 2019 - Oct 2020
Contributions:3 pushes in 1 year 2 months
valkyrienc/BusinessPlatformApps
Jan 2021 - Jan 2021
This repo is provided as is, and is not longer maintained.
Contributions:1 push in 1 day
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