Christian Rafferty
Technical Support Engineer at PostHog
Belfast, Northern Ireland, United Kingdom
Summary
🤩
Rockstar🎓
Top SchoolChristian Rafferty is a Technical Support Engineer with eight years' experience diagnosing and resolving product issues across QA and customer-facing roles, currently supporting PostHog from his base in Belfast. He progressed through SmartBear from Junior Customer Engineer to Product Support Engineer, bringing hands-on test design and bug triage experience from a prior QA role at TEKenable. Comfortable bridging technical and non-technical stakeholders, he produces clear release notes and troubleshooting guidance that accelerate incident resolution and product adoption. A Dundalk Institute of Technology alumnus with a background in computing and games development, he combines software testing rigor with a practical understanding of developer workflows. Colleagues value his steady, detail-oriented approach and knack for turning recurring support patterns into lasting product improvements.
8 years of coding experience
4 years of employment as a software developer
QQI Level 5, IT, Multimedia & Games Development, QQI Level 5, IT, Multimedia & Games Development at O'Fiaich CollegeBachelor of Science - BSc Computing and Games Development, Computer Science, Bachelor of Science - BSc Computing and Games Development, Computer Science at Dundalk Institute of Technology
English
Github Skills (94)
error-reporting10
unhandled-exceptions10
error-messages10
android-apps10
debugging10
exception-handler10
exceptions10
sourcemaps10
java10
android10
error-handling10
debug10
crash10
exception-handling10
bugsnag10
Programming languages (16)
Github contributions (5)
clr182/Bugsnag-RN-ErrorHandler-Example
Oct 2022 - Sep 2024
Contributions:1 push, 1 branch, 20 comments in 1 year 10 months
clr182/ProWrestling
Jun 2022 - Jun 2022
Contributions:1 PR, 11 pushes, 3 branches in 13 days
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