Christine Vick
Senior Manager Customer Support at Matterport
Palo Alto, California, United States
Summary
👤
Senior🎓
Top SchoolChristine Vick is a customer-support leader with 11 years of experience building high-performing support teams and bridging customers, product, and engineering in fast-moving startups. Currently Senior Manager, Customer Support at Matterport, she has managed teams up to 16, led technical escalations, and pioneered internal tooling workflows that became standalone roles. A pragmatic generalist, Christine combines hands-on QA, documentation, and SDK-level troubleshooting with coaching and cross-functional communication to drive product improvements. She’s known for translating customer pain points into actionable product insights and for rapidly learning new technical skills to close gaps. Based in Palo Alto, she’s focused on deepening product and engineering expertise to solve problems directly while continuing to scale team impact.
11 years of coding experience
7 years of employment as a software developer
Bachelor of Science (BS) Biology Chemistry Minor General, Bachelor of Science (BS) Biology Chemistry Minor General at Florida Southern College
English, German
Github Skills (45)
privacy-protection9
hosting8
internet8
hashbang8
payment8
security7
cryptocurrency7
sherlock7
cli7
encryption6
cryptography6
laravel6
vue5
php5
privacy5
Programming languages (8)
Github contributions (5)
stinethebean3/dotfiles
Jul 2016 - Feb 2021
Contributions:26 pushes, 1 branch in 4 years 7 months
stinethebean3/screenshot
Feb 2015 - Oct 2017
Contributions:6 commits, 3 pushes, 1 branch in 2 years 9 months
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