Christopher Lam is a technical support analyst with a decade of hands-on IT experience across enterprise and retail environments, currently supporting Atlassian's product ecosystem from Melbourne. He has progressed through roles at Bill, Mac Centre, PwC and Apple, blending desktop and field support, Telstra solutions consulting, and help-desk operations into a practical troubleshooting and customer-facing skill set. Comfortable in high-volume, client-centric settings, he consistently adapts to new platforms and team dynamics while prioritising clear communication and fast resolution. His background in digital media and a practical trade qualification in commercial cookery hint at a creative, process-oriented thinker who thrives on solving real-world problems.
10 years of coding experience
3 years of employment as a software developer
Fort Street High School
The University of Sydney
Bachelor's degree, Digital Media, Bachelor's degree, Digital Media at UNSW Australia
Certificate III, Commercial Cookery, Certificate III, Commercial Cookery at TAFE
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Christopher Lam - Technical Support Analyst at Atlassian