Christopher Mills
Application Support Engineer
Denver, Colorado, United States
Summary
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Senior🎓
Top SchoolChristopher Mills is an Application Support Engineer and certified Scrum Master with a decade of experience troubleshooting complex software and video delivery systems across cable and enterprise SaaS environments. He combines Tier 4 incident resolution for Spectrum Guide and set-top box issues with a background in software quality engineering, API testing, SQL diagnostics and DevOps tooling like Kibana, JIRA and BMC Remedy. Comfortable leading teams and mentoring staff, he has managed and trained support groups, driven SLA-based ticket workflows, and authored test cases in QTest while validating APIs in Postman. Based in Denver, he pairs hands-on technical troubleshooting with process-oriented delivery, and brings the uncommon crossover of deep customer-facing support plus formal QA and agile credentials.
10 years of coding experience
6 years of employment as a software developer
High School, Core classes, High School, Core classes at St. Georges CollegeComputer Information Systems, Network and System Administration/Administrator, Computer Information Systems, Network and System Administration/Administrator at Front Range Community CollegeHigh School Diploma, General Education, High School Diploma, General Education at Westminster High SchoolGithub contributions (4)
christopher-mills/parsedump
Jan 2016 - Sep 2017
Contributions:20 commits, 20 pushes, 1 branch in 1 year 7 months
christopher-mills/powerball
Jan 2016 - Jan 2016
Contributions:1 push, 1 branch in 1 day
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