Summary
Christopher Neill is a customer reliability engineer with three decades of hands-on infrastructure experience, from supporting dial-up BBS users and Sun/Solaris systems to leading cloud-native migrations and SRE practices in San Francisco. He’s driven large-scale moves from bare metal to AWS and EKS, refactoring monitoring for true observability and converting legacy configuration management into Terraform-based IaC. Known for cutting noise and improving platform resilience, his projects have reduced false alarms by the tens and enabled critical video and messaging platforms to scale during spikes. He blends deep Unix and networking roots with modern Kubernetes, CI/CD, and observability toolchains, and brings practical compliance experience (SOC2, GDPR, HIPAA) to product-facing engineering. An understated detail: he started in the era of physical rack wiring and telephony, which informs his pragmatic approach to architecture and incident response. Based in San Francisco, he focuses on automation, mentoring, and keeping both systems and teams sane.
11 years of coding experience
9 years of employment as a software developer
The Cambridge School of Weston
High School Diploma Computer Science, High School Diploma Computer Science at Shaker Heights High School
Cleveland State University
perl, bash