Christopher Owens
Information Technology Support Technician
Maryland, United States
Summary
👤
Senior🎓
Top SchoolChristopher Owens is an IT support technician with 11 years of hands-on experience delivering end-user support, imaging and device lifecycle management across organizations like NRDC, JLL, and Snap. He excels at PC replacements, Windows 11 migrations, account and identity management (Okta/AD), and conference-room A/V and hybrid event tech, bringing calm communication and quick problem-solving to fast-paced helpdesks. Known for strong empathy and teamwork, he pairs technical fluency with a knack for onboarding and training colleagues, improving operational readiness and reducing downtime. Based in Maryland, he is continually learning hardware, Office 365, and security best practices through formal Year Up training and on-the-job challenges. A detail-oriented technician who also builds user-friendly tools—like operational dashboards and documented support processes—he reliably connects people and technology to keep teams productive.
10 years of coding experience
Communication Studies, Communication Studies at Eastern Illinois UniversityInformation Technology, Information Technology at Year Up United
Github Skills (6)
migration-tool5
data-migration5
spring-data4
migration4
java4
mongodb4
Programming languages (2)
Github contributions (5)
cowens85/docker-hexdump
Dec 2020 - Apr 2022
Contributions:11 releases, 27 commits, 5 PRs in 1 year 3 months
cowens85/Fall2015
Sep 2015 - Nov 2015
Contributions:62 pushes, 1 branch in 2 months
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