Summary
Christopher Tolo is a versatile technical content developer with nine years of experience blending hands-on development, customer success, and technical training to drive product adoption and operational improvements. Based in San Diego, he has a strong background in web application stacks (ColdFusion, JavaScript, WordPress), backend programming (VB, ASP.NET, Java, Python), and databases (SQL Server, Postgres), coupled with deep familiarity with CRM and support tooling like Salesforce, Gainsight, and Zendesk. At Sonatype he translated complex product workflows into documentation, webinars, and onboarding that empowered sales, customers, and new hires to realize measurable value. Earlier roles show he rebuilt and modernized core business systems—migrating catalogs to relational databases and automating supply-chain and EDI processes—demonstrating a knack for turning manual operations into scalable software solutions. A self-directed learner and communicator, he pairs pragmatic engineering with instructional design and public speaking to make technical systems accessible across organizational levels.
9 years of coding experience
15 years of employment as a software developer
San Diego State University
A.A, Business Administration, A.A, Business Administration at San Diego Mesa College
English