Summary
Chu-Yun Hsueh is an operations and product programs specialist with 10 years of experience driving technical support, project management, and cross-functional initiatives at AWS, Amazon Lab126, and Microsoft. She combines hands-on AWS troubleshooting and cost/security optimization for AI workloads with strong data skills (SQL, Power BI, advanced Excel) to identify process improvements that boost efficiency and customer satisfaction. Chu-Yun has led university and corporate engagement programs that delivered high CSAT and measurable pipeline impact, and built automation and deprecation proposals to recover operational time. Recognized repeatedly with AWS performance and builder awards, she also mentors peers through SAA programs and leads cloud-education campaigns that grew platform adoption by 140%. Comfortable translating technical detail for stakeholders across Product, Engineering, Finance, and Sales, she blends operational rigor with event-driven customer growth. A classics graduate by training, she brings an uncommon mix of analytical precision and communication finesse to technical program delivery.
10 years of coding experience
2 years of employment as a software developer
Bachelor's degree, Classics and Classical Languages, Literatures, and Linguistics, Bachelor's degree, Classics and Classical Languages, Literatures, and Linguistics at National Taipei University of Education
Chinese, English, German, Mandarin