Ciarán Archer
Chief Software Architect at Zendesk
Dublin, Ireland
Summary
👤
Senior🎓
Top SchoolCiarán Archer is a seasoned engineering leader and Chief Software Architect based in Dublin with 15 years of experience architecting large-scale cloud and data systems primarily at Zendesk. He has repeatedly advanced company-wide standards and led global architecture teams to deliver real-time data integration, messaging and ticket-routing capabilities, and recently drives AI-at-scale initiatives for both customer and employee experience. Equally comfortable in hands-on technical design and organisational strategy, he has introduced Kafka standards, SRE practices, and automated cloud infrastructure across multi-regional teams. His career spans deep platform work (Scala, GCP) through to leading cross-functional portfolios, showing a rare continuity from early web and Java work to modern distributed systems. Known for herding “many cats” to ship complex features, he balances technical rigor with pragmatic delivery and a knack for aligning engineering culture to product outcomes. Outside of work he’s a drummer, a hint at the collaborative rhythm he brings to large engineering organisations.
15 years of coding experience
19 years of employment as a software developer
St Josephs1st Class Honours, Commerical Computing, 1st Class Honours, Commerical Computing at Dundalk Institute of Technology
Stackoverflow
12,396reputation
1.1mreached
170answers
54questions
coldfusion
top-1%
mongodb
top-5%
Github Skills (93)
zendesk-api10
coldfusion10
web-application9
sink9
streaming9
confluent9
kafka-connector9
windows-service9
mongodb9
api8
hanami8
uuid-generator8
nanoid8
api-client8
zendesk8
Programming languages (4)
Github contributions (5)
ciaranarcher/hacker_term
Dec 2012 - Jul 2016
Contributions:106 commits, 6 pushes, 1 branch in 3 years 8 months
terminaltuinewscli
ciaranarcher/dotfiles
May 2013 - Mar 2022
Contributions:135 commits, 68 pushes in 8 years 11 months
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