Ciaran Evans
Customer Support at Alteos
Berlin, Germany
Summary
👤
Senior🎓
Top SchoolCiaran Evans is a customer support professional and anthropology student based in Berlin with eight years of experience blending user-facing care and cross-functional AI tooling. At Alteos they handle contract and payment issues while also building Python- and TypeScript-driven invoice processing and internal-assistance tools that bridge product and operations. Their academic focus on sociolinguistics and cultural context fuels a clear interest in ethical NLP and language technologies, informed by hands-on work with quantitative and qualitative data from an archive of youth-focused online extremism. Comfortable moving between customer empathy and data-driven automation, Ciaran brings a rare mix of human-centered insight and practical engineering skills to improve language-centric workflows.
8 years of coding experience
Grade 11 (During 12th American High School Year), Grade 11 (During 12th American High School Year) at Schiller Schule Gymnasium BochumBachelor of Arts - BA, Humanities/Humanistic Studies, 1,7, Bachelor of Arts - BA, Humanities/Humanistic Studies, 1,7 at Freie Universität BerlinGrades 9-11, Grades 9-11 at Oakland School for the Arts
English, German, Russian
Github Skills (8)
traits7
statistics7
crossword6
survival6
random-forest5
data-science3
management2
dashboard1
Programming languages (2)
Github contributions (5)
sta712-f22/sta712-f22.github.io
Aug 2022 - Dec 2022
Contributions:116 commits, 107 pushes, 1 branch in 3 months
sta175/sta175.github.io
Jan 2022 - Mar 2025
Contributions:62 pushes, 1 branch in 3 years 2 months
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