Summary
Cindy Alvarez is a seasoned UX and product leader with nearly two decades of experience guiding design, research, and product teams across startups and enterprise tech, currently directing UX for E+D Growth at Microsoft. She scales customer-centered practices—customer interviewing, lean experiments, and cross-functional team coaching—to help organizations move faster while staying grounded in real user needs. Author of Lean Customer Development and former Director of Customer Research at GitHub, she blends hands-on methods with strategic influence to drive product adoption and organizational change. Cindy is known for coaching non-experts to run effective customer conversations and for building autonomous, high-performing teams that balance “just right” with shipped outcomes. Based in San Francisco, she uniquely combines a psychology background with product leadership to turn qualitative insights into measurable product decisions.
9 years of coding experience
23 years of employment as a software developer
B.A. Psychology, B.A. Psychology at Harvard University