Summary
Cindy Tsai is a UI/UX designer and researcher with eight years of experience crafting end-to-end digital experiences across SaaS, education, and consumer services from Los Angeles. She blends design thinking and user research—running interviews, journey mapping, and usability tests—to deliver prototypes and developer-ready handoffs that measurably improve task completion for users like parents and pet owners. Cindy has led product and brand enhancements for enterprise-facing consoles as well as responsive consumer sites, proving comfortable shifting between strategic research and pixel-level visual design. Trained in applied psychology (USC) and seasoned in HR and market-research roles, she brings a rare mix of behavioral insight and operational rigor to design decisions. Outside product work she pursues academic-style research projects, applying statistical analysis to validate design hypotheses and surface nonobvious user needs.
8 years of coding experience
1 year of employment as a software developer
Master's Degree, Applied Psychology, Master's Degree, Applied Psychology at USC MS in Applied Psychology
Arcadia High School
Psychology, 2nd Year, Psychology, 2nd Year at University of California, Riverside
Bachelor of Arts - BA, Psychology and Social Behavior, Junior, Bachelor of Arts - BA, Psychology and Social Behavior, Junior at University of California, Irvine - School of Social Ecology