Claire Waters
Senior Manager, Docs at GitHub
Houston, Texas, United States
Summary
🤩
Rockstar🎓
Top SchoolClaire Waters is a Senior Manager of Documentation and user advocate with five years in product content leadership and a decade-plus of technical writing experience spanning NI, Cloudflare, and now GitHub. She shapes developer and product documentation by combining hands-on content strategy—evidenced by restructuring Cloudflare’s docs and adding a "Cloudflare Fundamentals" section—with people leadership of creative tech-writing teams. Claire excels at translating complex APIs and product features into usable, organized guidance and has implemented content changes down to config and GitHub Action files. Based in Houston, she blends editorial rigor from early journalism roles with a data-driven, customer-experience mindset developed in semiconductor and platform contexts. Colleagues rely on her to champion users while driving scalable documentation systems that reduce friction for engineers and customers alike.
5 years of coding experience
5 years of employment as a software developer
Bachelor of Arts (BA), Bachelor of Arts (BA) at Indiana University BloomingtonMaster of Science (MS), Master of Science (MS) at Texas A&M University
Spanish
Github Skills (10)
markdown10
api-documentation10
markdown-it10
content-model10
web-content10
documentation10
cloudflare9
github-ci8
mdx8
githubaction-workflow8
Programming languages (3)
Github contributions (5)
cloudflare/cloudflare-docs
Feb 2021 - Dec 2022
Cloudflare’s documentation
Role in this project:
Content Strategist / Documentation Specialist
Content Strategist / Documentation SpecialistContributions:487 reviews, 100 commits, 232 PRs in 1 year 10 months
Contributions summary:Claire's primary contribution involved significant content updates and organization within the Cloudflare documentation repository. They focused on restructuring the developer docs by adding a "Cloudflare Fundamentals" section, migrating API how-to content, and updating links to the API documentation site. Their work included code changes to update product grids, config files, and index files, demonstrating a hands-on approach to content management. Furthermore, the user was responsible for adding and updating tile ownership information within the GitHub action files.
cloudflaremdxmarkdowncloudflare-workers
crwaters16/cloudflare-gcp
May 2021 - Oct 2022
Google Cloud Function to push json files from GC Storage to Big Query
Contributions:2 pushes in 1 year 5 months
querygcpappenginepushgcloud
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