Clay Redding
Senior Customer Success Technical Architect at Confluent
Silver Spring, Maryland, United States
Summary
👤
Senior🎓
Top SchoolClay Redding is a senior customer success technical architect with over two decades of experience building standards-driven, high‑availability enterprise systems and leading cross-functional teams in cloud, observability, and data integration. Currently guiding Kafka streaming success at Confluent, he combines field engineering and concierge architecture to translate complex production needs into measurable customer outcomes. At MarkLogic he led cloud operations and support, sustaining 99.95%+ uptime, halving reactive cloud tickets through proactive observability and automation, and streamlining IaC-driven Kubernetes and serverless deployments. He has deep domain experience in healthcare and government data standards (FHIR, EDI X12) and has productized data-hub accelerators and connectors that bridge partners like MuleSoft. Trained as an archivist and metadata specialist, Clay brings a rare blend of library science rigor and modern cloud/DevSecOps practice to data modeling, semantics, and operational excellence. Based in Silver Spring, MD, he is a pragmatic architect who turns integration complexity into repeatable, customer-facing solutions.
11 years of coding experience
5 years of employment as a software developer
Bachelor of Arts (BA), Telecommunications, 3.83, Bachelor of Arts (BA), Telecommunications, 3.83 at University of KentuckyMaster of Library & Information Science (MLIS), Archives/Archival Administration, 3.8, Master of Library & Information Science (MLIS), Archives/Archival Administration, 3.8 at University of Pittsburgh
Swedish, Spanish
Github Skills (30)
marklogic10
mulesoft-connector10
mulesoft10
exchange5
xquery5
eleventy4
cms4
jekyll4
interoperability4
dnd-tools4
xml4
rdf3
javascript3
json3
marc3
Programming languages (6)
Github contributions (5)
marklogic/marklogic-mule-connector
May 2018 - Jan 2023
Contributions:5 releases, 12 reviews, 294 commits in 4 years 8 months
mulesoft-connectorconnectormarklogicmulesoft
wattsferry/lc-bfeditor-rest
May 2017 - Jun 2017
Contributions:11 pushes, 1 branch in 1 month
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